Our warranty

12 year warranty12 year warranty

We guarantee all our products for 12 years and, in case of any defect, repair the damaged heating cable or offer you a new product. This warranty does not include preparatory work, i.e., works involved in locating the product and restoring the floor.

 

20 Year warranty20 year warranty

Where Heat Matters installation engineers have installed the underfloor heating products we will guarantee the products for 20 years and, in case of any defect, repair the damaged heating cable or offer you a new product. This warranty does not include preparatory work, i.e., works involved in locating the product and restoring the floor.

No electric and negligible magnetic fields

In the vicinity of electrical appliances, such as household appliances and home electronics, electric and magnetic fields may form. There is speculation that these fields may cause health problems. Since the heating cable is continuously switched on wherever people are present, it is important to choose a heating cable that does not emit unnecessary electric or magnetic fields. Raychem products are made in such a way that they emit the lowest possible electric and magnetic fields, well below the supposed marginal values presently being discussed. In other words, our warranty means security for you and your family's health.

PVC-free

Our products are completely free from PVC.

Further information

If you require any further information about our warranties please get in touch.

Part of the Jointing Technologies family

Jointing Technologies
Unit 19, Woking Business Park, Albert Drive,
Woking, Surrey, GU21 5JY


Tel: 01483 747-747
Fax: 01483 747-001

Raychem
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Registered in England & Wales. Company number: 2281668
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